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The purpose of this document is to establish the rules for data processing that include the operations of collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction of data collected from USERS, in addition to recording their activities, in accordance with applicable laws.
1.1. For the purposes of this document, the following definitions and descriptions should be considered for your better understanding:
Cookies: small files or data packets sent by the website to the USER's device to identify the USER and collect information.
Credentials: is the set of data that the USER uses to authenticate himself in order to access certain restricted areas and/or exclusive features of the websites, applications and services offered by Criart Web Design, generally being represented by a login and password, but being able to count with other additional data to assist in the authentication process.
Personal Data: information relating to the identified or identifiable natural person. They may include name, address, email, telephone, cell phone, IP address and geolocation data.
IP address: address of the Internet Protocol associated with the device used by the USER. Each IP Address corresponds to an alphanumeric set that, together with other information, helps to uniquely identify the device that the USER is using to access the Internet and, therefore, to access websites, applications and/or services provided by Criart Web Design. p>
Logs: records of USER activities performed on the websites, application and/or services provided by Criart Web Design.
USERS: people who access or interact with the features offered by the websites, applications and services provided by Criart Web Design.
2. Data Collection
We collect the USER Data as it provides us, directly or indirectly, in accessing and using the website, applications and or services provided by Criart Web Design. We also explain what areCookies and how the USER can manage them.
2.1. Data will be collected:
(i) when entered or submitted voluntarily by USERS on the websites, application and/or services offered by Criart Web Design, such as creating an Account, browsing, interacting with content and acquiring services;
(iii) when the Data is submitted automatically and without the need for any action on the part of USERS, such as through Cookies; or
(iv) from partners who have obtained authorization to share them with Criart Web Design.
2.2. The information that Criart Web Design collects may include, but is not limited to:
(iv) email address;
(v) postal address;
(vi) telephone number and recordings (if there is contact with the USER);
(vii) date of birth;
(viii) payment information;
(ix) information about the device's browser and operating system;
(x) IP address;
(xi) pages visited;
(xii) links and buttons clicked; e
(xiii) address book.
2.3. Criat Web Design is not responsible for the veracity, untruth or outdated information and Data provided by the USER, and the USER is responsible for providing them accurately and updating them. Criat Web Design may periodically request the USER to update the information provided and the Data provided.
(i) Regarding validity:
a) Session: they are temporary and remain until the web page or browser is closed. They can be used in e-commerce (for the USER to continue browsing and not lose what he put in the cart, for example), to analyze internet traffic patterns and to provide a better experience and contextualized content to USERS.
b) Permanent: persist even if the browser has been closed. They can be used to remember USERS' login and password information, for example, or to ensure a better user experience between different sessions.
(ii) Regarding the property:
a) Own: are owned by Criart Web Design, which has full control over the Cookies.
b) Third-Parties: they are owned by third parties, but included in the USER's device through the websites, applications and services offered by Criart Web Design.
(iii) Regarding the purpose:
a) strictly necessary: essential to allow the USER to use the websites, applications and services offered by Criart Web Design, which could not be properly offered without these Cookies . They are usually Session and Own.
b) performance: collect anonymous information about how USERS use and interact with the sites, applications and services offered by Criart Web Design, allowing to recognize their profiles and count visits and interactions. They are usually Own.
c) functionality: allow Criat Web Design to remember choices made by USERS (such as login and location) and provide more personal experiences, in addition to allowing eventual customizations (when they are available). This information can be anonymized (turning into Anonymized Data) and does not track activities outside the websites, applications and services offered by Criart Web Design. They are generally proprietary and permanent.
d) analytics and advertising: allow the Advertisers of Criart Web Design to deliver more relevant advertisements and information to USERS. They are also used to limit the number of times the USER sees certain advertisements and measure the effectiveness of advertising campaigns. They remember certain preferences of USERS and are used to help trace their profiles in order to improve the USER experience. They are generally Permanent and may be from Third Parties (such as Google Analytics, mentioned below).
e) social media: allow the USER to connect with social media, such as LinkedIn, Twitter, Facebook, Pinterest and Instagram. They are generally Permanent and Third-Party.
2.5. The USER may not accept the Cookies to use the websites, applications and services provided by Criart Web Design, but in these situations Criart Web Design cannot guarantee the correct functioning of the website, application and/or services provided. The Cookies can be accepted, deleted or rejected through the management tools of the browser used by the USER.
2.7. Criat Web Design will also record the activities carried out by the USER on the website, application and/or services provided by Criart Web Design, creating logs which may include, but are not limited to:
(i) USER IP address;
(ii) Actions performed by the USER on the website, application and/or services provided by Criart Web Design;
(iii) Addresses of the pages and screens accessed by the USER on the websites, application and/or services provided by Criart Web Design;
(iv) Dates and times of each action by the USER on the websites, application and/or services provided by Criart Web Design, in addition to the access they make to the pages and screens and the tools and functionalities they use;
(v) Information about the device used by the USER, operating system version, browser, among other installed applications and software;
(vi) Session and User ID, when available;
(vii) USER connection type, such as Wi-Fi or cellular networks (EDGE, 3G and 4G, for example); e
3. Use of Data
Data can only be accessed by Criart Web Design companies and authorities. We also list the uses we will make of the Data collected from USERS.
3.1. Data collected from USERS may be used for the following purposes:
(i) Identification, authentication and authorization;
(ii) Respond properly to requests and queries;
(iii) Keep records up to date for purposes of contact by telephone, electronic mail, SMS, direct mail or other means of communication;
(iv) Improve the use and interactive experience while browsing the websites, application and/or services provided by Criart Web Design;
(v) Perform statistics, studies, research and surveys relevant to the USER's activities and behaviors when using the websites, applications and services provided by Criart Web Design, performing such operations anonymously with Anonymized Data;
(vi) Promote the services of Criart Web Design and its partners, in addition to informing about news, features, content, news and other relevant information for maintaining the relationship with Criart Web Design;
(vii) Protect Criart Web Design from rights and obligations related to the use of the sites, applications and services provided by Criart Web Design;
(viii) Collaborate and/or comply with court order or request by administrative authority;
(ix) Proceed with payment requests made by USERS;
(x) Sending newsletters and emails that the USER expressly agreed to receive;
(xii) Sharing of payment information between the Criat Web Design companies, in order to facilitate the USER's experience when using the website, applications and services provided by Criart Web Design.
3.2.2. Criart Web Design is committed to safeguarding the financial and banking secrecy of its customers and USERS by not sharing this information with companies that do not belong to Criart Web Design.
3.5. Anonymized Data may be collected, processed, stored, used, transferred and disclosed for any purpose, regardless of USER authorization.
4. Data Storage
Data collected is stored in a secure location. At any time, the USER may request the display, correction or deletion of their Data. Except in specific cases, we may keep the Data collected for auditing and preservation of rights.
4.1. The Data collected will be stored in a secure and controlled environment. However, considering that no security system is infallible, Criart Web Design disclaims any responsibility for any damages and/or losses resulting from failures, viruses or invasions of the database of the websites, applications and services provided by Criart Web Design, except in cases where there is intent or negligence.
4.2. The Data obtained from the USER may be stored on a server owned by Criart Web Design or a third party contracted for this purpose, whether located in Brazil or abroad, and may also be stored using technology of cloud computing and/or others that may arise in the future, always aiming at the improvement and improvement of the activities of Criart Web Design. Criat Web Design will ensure that third parties that eventually maintain the servers on which the Data is stored maintain security and control standards in accordance with applicable legal standards.
4.3. Through the service tools available on the websites, application and/or services provided by Criart Web Design, the USER is provided (which may be subject to proving its identity):
(i) request access to the Data, including its display, rectification with the correction of incomplete, inaccurate or outdated data or elimination/deletion of Personal Data concerning you;
(ii) request the elimination/deletion of all your Personal Data collected and recorded by Criart Web Design, provided that the contract between the USER and Criart Web Design has ended, the Account canceled and the minimum legal term for purposes of legal obligations of Criart Web Design has not elapsed;
(iii) revoke consent for the future collection, treatment, use and processing of Personal Data concerning you or restrict the processing of Personal Data. This will not affect the lawfulness of the processing and processing of Personal Data carried out before the revocation, based on your consent. The revocation of consent may prevent the USER from fully using or even make it impossible to use the websites, applications and services provided by Criart Web Design;
(iv) request the portability of your Data; e
(v) request that Criart Web Design no longer use Personal Data for marketing purposes.
4.4. The USER's privacy settings and the products and resources that the USER uses influence the USER Data that will be obtained by Criart Web Design.
4.5. Criat Web Design may, for purposes of auditing and preservation of rights, keep the registration history of the USER Data, with Criart Web Design having the power to permanently exclude them at its convenience or in cases where law or regulatory rule requires. . Criart Web Design may also keep the Anonymized Data and anonymized version of the Data for statistical and study purposes, even after the USER requests its deletion or after the legal storage period has expired.
5. General Provisions:
We reserve the right to update this document at any time, so please consult it frequently. If we outsource any activity, we will ensure that contracted companies comply with all provisions of this document.
5.1.1. In the event of updates to this document, Criart Web Design will notify the USER through the tools available on the websites, application and/or services provided by Criart Web Design and/or means of contact provided by the USER. The USER will be bound by the new terms of this document as of the delivery of the notification about the updates.
5.4. If outsourced companies carry out the processing of any Data collected by Criart Web Design, they must comply with the conditions stipulated herein and the standards of Information Security of Criart Web Design, obligatorily.
6. Applicable Law and Jurisdiction
In any lawsuits, Brazilian law and the jurisdiction of the city of Rio de Janeiro apply, unless specifically provided for by applicable legislation (such as the USER's domicile).